Frequently Asked Questions

ALDG is a Canadian manufacturer specializing in the design and manufacture of aluminum balcony systems. The company develops complete solutions for construction professionals, including architects, contractors, real estate developers, and distributors.

Unlike on-site assembled solutions, ALDG designs integrated systems, engineered for performance, durability, and installation efficiency.

ALDG combines manufacturing, technical, and on-site expertise. The team supports professionals at all stages of a project, from design to installation.

This approach allows for solutions tailored to on-site realities, while adhering to technical and regulatory requirements.

You can send us your plans, dimensions, or requirements by email or via our online form. Our estimation team will analyze your project and provide you with a detailed quote as soon as possible.

ALDG designs and manufactures complete balcony systems, including aluminum decks, railings, structures, columns, and complementary components.

These elements are developed to work together, ensuring better coherence and superior overall performance.

Yes. ALDG systems are designed as complete packages rather than isolated products. This approach simplifies installation, reduces incompatibilities, and ensures consistent quality throughout the project.

Use this text to answer questions in as much detail as possible for your customers.

ALDG systems are designed for a variety of projects, including low, medium, and high-rise multi-unit buildings, residential projects, real estate developments, and some commercial projects.

Each solution is tailored to the specific requirements of the building.

We work mainly with contractors, architects and distribution partners. Some residential projects may be referred to our network of certified partners.

Yes, all our products are designed in compliance with the requirements of the 2020 National Building Code. We also offer technical support and engineering drawings when required.

Yes. ALDG offers complete technical support, including technical drawings, design support, coordination with project professionals, and the possibility of obtaining an engineering stamp when required.

Yes. The systems are designed to withstand Canadian weather conditions, including freeze-thaw cycles, snow loads, and significant temperature variations.

Aluminum is a material particularly well-suited for balconies, as it offers a combination of durability, stability, and low maintenance.

Aluminum stands out due to its corrosion resistance, long-term durability, low maintenance requirements, light weight that simplifies installation, structural stability, design flexibility, and recyclability.

Aluminum systems offer a long lifespan and maintain their appearance and performance over time with minimal maintenance.

Our products require very little maintenance. Occasional cleaning with mild soap and water is sufficient to preserve their appearance.

No, aluminum does not rust. In addition, our powder-coated finishes offer excellent resistance to weathering and corrosion.

Yes. ALDG develops different collections adapted to project types, particularly for low and medium-rise buildings as well as for larger-scale projects.

Yes. The systems are modular and can be adapted according to project constraints, including building configuration, technical requirements, and architectural objectives.

Yes. ALDG systems come with structured warranties. A 20-year limited warranty covers aluminum products under normal use conditions. 5-year warranties also apply to paint fading, coating flaking, and installation.

The majority of ALDG components are covered with a durable polyester powder coating. Some products may also be finished with an acrylic enamel paint. These types of coatings are known for their resistance and stability over time.

Yes. Warranties are valid under certain conditions, including normal use of the product, proper installation, and adherence to maintenance recommendations. Certain exclusions may apply.

No. Aluminum is a low-maintenance material, making it a durable and practical solution.

It is recommended to regularly rinse surfaces with water to remove dust, salt, and residue. For more stubborn dirt, cleaning with moderate pressure water and a mild, non-abrasive soap can be performed.

Yes. It is important to avoid the use of abrasive or harsh chemical products, to limit prolonged contact with corrosive substances or stagnant water, and to keep surfaces clean in order to preserve their appearance and warranty.

Yes. It is recommended not to leave carpets or rugs permanently on aluminum floors and to regularly move objects such as flower pots to avoid marks or accumulations.

Yes. The systems are designed to simplify installation, reduce time on site, and limit necessary adjustments.

ALDG plans manufacturing and delivery according to the project in order to integrate efficiently into the different stages of the construction site.

Yes. Manufactured systems reduce errors, unplanned adjustments, and reworks, which improves project predictability.

Lead times vary depending on the complexity and volume of the project. They are confirmed at the time of submission and respected thanks to our efficient manufacturing structure.

We work with a network of certified installers. Depending on your region, we can refer you to a qualified partner to ensure a compliant and professional installation.

Yes, ALDG offers a certification program for installers and partners. This certification ensures installations comply with quality standards and provides our partners with a competitive advantage.

ALDG systems are designed to rigorous technical specifications and can be engineered and validated to project requirements.

Performance varies depending on the system configuration. Each project is analyzed to determine the applicable loads and adapt the system accordingly.

A manufactured system offers better quality consistency, increased precision, and more efficient installation, allowing for better project control from start to finish.

Although the initial cost may vary, aluminum offers superior durability and reduced maintenance, which lowers overall long-term costs.

Yes. They ensure a durable finish, a consistent appearance, and reduced maintenance costs, contributing to the overall value of the building.

Payment terms vary depending on the type of project and the client. They are clearly established in each quote and confirmed upon order.

Yes. ALDG is actively developing a distribution network across Canada, particularly outside Quebec.

Several territories are currently under development in various Canadian provinces outside Quebec.

ALDG is looking for partners with experience in the construction sector who wish to expand their market with a high-performance and differentiated solution.

Depending on the market and partner, some agreements may include territorial exclusivity.

Yes, we offer partnership opportunities for distributors and construction professionals. You can apply for certification to sell our products and benefit from our support.